application support & maintenance services

Application Maintenance & Support Services

Keep your software running smoothly through application maintenance - without the cost of a full-time hire.
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LG company
Cartier company
Asembia company
Novo Nordisk company
Intuit company

We Serve:

Small and medium size businesses with existing custom-built software but no tech team or limited capacity to support it

[ how we can help/ ]

Here’s What We Do

Emergency Support

If your software stops working, there’s someone (us) who will step in, fix it, and get it running again.

  • A free initial audit
  • Critical incident resolution within 24 hours
$1,200 / month
Get Emergency Help

Full Application Maintenance & Support

We take on your project for full support, allocating 20 service hours per month, which roll over if unused.

  • 20 service hours/month (rollover if unused)
  • A free initial audit
  • Updates to ensure stability, longevity, and prevent system aging
  • Stabilizing your application for long-term maintenance
  • Critical incident resolution within 24 hours
  • Technical debt management
  • New feature development
  • Performance and security improvements
$1,700 / month
Start Maintenance

Outcomes

Application Longevity

Your app will stand the test of time

Reliable Solution

Problems will be solved quickly and reliably

Cost-Effectively

Far more affordable than hiring full-time tech staff

A Closer Look at Maintenance & Support Services

We have high technical standards for the team and a solid knowledge base. You get Senior-level Engineer support for prices that ...well, just don’t exist elsewhere.
Free Initial Audit (up to 10 hours)
Hours Provided Each Month
20
up to 20
Do the Hours Roll Out?
Critical Incident Resolution
within 24 hours
within 24 hours
New Feature Development
Updates to Ensure Long-Term Stability
Performance and Security Improvements
Price
$1,700/month
$1,200/month

Onboarding Process

01
Free Initial Audit
Assessing the product's condition and identifying key weaknesses.
02
Maintainability Assessment
Assessing if the application is support-ready or needs upgrades for stability.
03
Start Maintenance & Support
Begin maintenance and support for continuous stability.
[ testimonials/ ]

Our Clients Say

Gabe Teninbaum
Gabe Teninbaum
CEO at SpacedRepetition.com

As the CEO of SpacedRepetition.com, I am thrilled to share our exceptional experience with MEV. Their team of talented developers has been instrumental in transforming our vision into a seamless, efficient platform for law students. Their commitment to quality, attention to detail, and innovative approach have consistently exceeded our expectations. MEV's expertise in software development has played a crucial role in our success, enabling us to deliver a superior learning experience. We highly recommend MEV for their professionalism, technical skills, and dedication to client satisfaction. Partnering with MEV has been a game-changer for our business.

Paul Haman
Paul Haman
Project Manager at Bone Clones

MEV has been responsible for building and maintaining our website for over a decade now. They've been great with accommodating our specific needs and developing streamlined methods for our teams to communicate.

Peter LaMont
Peter LaMont
Director, Digital Technology at Precision For Value

MEV has been a trusted partner with us for almost 10 years. They never fail to deliver exceptional work on time and on budget. Whatever project we may have we know we can count on MEV and team to make it a success!

It’s Always Wise to Get a Second Opinion
We know trust isn’t earned through a fancy website or slick copy.
Want to hear about MEV straight from the source? We can connect you directly with our clients.

Technology Stack

We use a versatile technology stack, choosing tools and frameworks tailored to each project’s goals and requirements.
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PHP

A proven language for building dynamic websites and server-side applications.

Go

Lightweight and efficient, designed for fast, concurrent server-side applications.

C++

High-performance language, ideal for system-level programming and complex applications.

C# / .NET

A powerful framework for building Windows applications, web services, and more.

Java

A reliable choice for building robust, large-scale enterprise applications.

Python

Versatile and easy to read—perfect for data science, AI, and web development.

TS/JS

The core of modern web development—JavaScript for flexibility, TypeScript for type safety.

Node JS

Server-side JavaScript, ideal for scalable, real-time applications.

IOS

Apple’s platform for premium mobile apps.

Android

Customizable, widespread mobile OS.

ReactNative

Cross-platform mobile apps with JavaScript.

PyTorch

Dynamic, easy-to-use framework for deep learning.

TensorFlow

Powerful framework for building neural networks.

Python

The go-to language for data science and ML.

Vue

Progressive framework for user interfaces.

Spring Boot

Java framework for building robust backend services.

Spring

Java framework for building robust backend services.

NestJS

Server-side framework for TypeScript and Node.js.

Angular

Full-featured framework for scalable web apps.

ReactJS

Component-based library for dynamic UIs.

MongoDB

MySQL-compatible, high-performance database.

PostgreSQL

Advanced open-source relational database.

Google Cloud Platform

Reliable cloud services with AI and data tools.

Azure

Microsoft’s integrated cloud platform for enterprises.

AWS

Scalable cloud solutions with global reach.

CircleCI

Fast and scalable CI/CD pipeline.

GitHub Actions

CI/CD directly in your GitHub repository.

Jenkins

Open-source automation for continuous integration.

Polygon

Scalable, secure Ethereum layer-2 solution.

MariaDB

NoSQL database for flexible, scalable storage.

FAQs

Got questions? No worries, we've got all your answers covered in our FAQ!

Before we start the service, we conduct an audit. The project's state doesn't always call for immediate work as sometimes it must first be brought to a maintainable condition. Full Application Maintenance and Support is covered by service hours. For Incident Support, if the audit deems the project state 'unsatisfactory,' it may evolve into a separate small project.

We assess the current state of your application—checking for technical debt, stability issues, and critical vulnerabilities. This helps us understand what needs fixing before ongoing support kicks in. It takes up to 10 hours.

With the Full Application Maintenance and Support plan, unused hours roll over. Incident Support hours, however, don’t roll over since they’re meant for immediate fixes.

If your application stops working, users can’t access key features, or there’s a major security issue—we call that critical.

For Full Application Maintenance clients, if we finish necessary maintenance and stability work with time left in your monthly hours, we can tackle new features. Stability always comes first, but we’ve got you covered for growth too.

Critical incidents are resolved within 24 hours. Other updates or tasks we’ll prioritize based on urgency but always keep you in the loop.

If the audit reveals your app isn’t ready for maintenance, we’ll outline a plan to get it there. For Full Application Maintenance and Support clients, this prep work is covered by your service hours. With Incident Support, it may require a separate, one-time project to stabilize things first. We aim to be your reliable software application maintenance and support partner.

While many vendors offer simple break/fix support, our Software Application Maintenance goes further. It combines traditional support and maintenance with proactive monitoring, technical debt management, and stability-focused improvements – similar to what’s often called Application Management Services (AMS).

[ contact us/ ]

Let's Talk Business— No Sales Pitch

We’re not fans of pushy sales—and we bet you aren’t either. Let’s chat about where you’re at and see how we can make things easier.
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