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IT & Tech Due Diligence for a Manufacturing SMB (Buy‑Side)

Green‑lighted close
Green‑lighted close
with a clear, staged upgrade plan that avoids production shocks.
CAPEX clarity
CAPEX clarity
for the first 12–18 months (replace at‑risk endpoints, modest network uplift, ERP pilot).
Risk reduction
Risk reduction
across security, supportability, and single‑point‑of‑failure exposure.
Risk & Investment Timeline
60-Day Pre-Close Assessment | Material Exposure Threshold: <$25K
Immediate (0–90 days)
Goal: Stabilize & Secure
  • Replace outdated endpoints
  • Enforce MFA, patching, AV/EDR
  • Validate backups
  • Document Trimble setup
Near-Term (3–9 months)
Goal: Optimize & Integrate
  • Segment network & add monitoring
  • Formalize DR & backup drills
  • Explore lightweight ERP
  • Start BIM enablement pilot
Later (9–18 months)
Goal: Modernize & Evolve
  • Pilot IIoT data capture from production equipment
  • Establish change management
  • Formalize vendor & SLA governance
MEV · IT & Tech Due Diligence
Buyer
Private acquirer (SMB deal under exclusive LOI)
Target
45–60 days
Objective
Validate current IT/OT landscape, obsolescence risks, near‑term CAPEX, and BIM readiness; identify cybersecurity and operational risks.
Outcome
Diligence completed; “Clean” technical report with a low‑disruption upgrade path.
Executive Summary
As part of a 60-day pre-close diligence effort under an exclusive LOI, the buyer engaged MEV to assess the target’s IT and OT environments. The goal was to validate infrastructure resilience, cybersecurity posture, and near-term investment exposure before closing.
The target’s IT infrastructure was rated Moderate Risk for operational continuity (Impact < $25K, Probability Low) and Elevated Risk for cybersecurity exposure due to aging endpoints and limited network visibility.

[ challenges/ ]

The Challenges

Due to confidentiality restrictions, the diligence team had very limited access to internal systems, which constrained direct verification of infrastructure, security, and backup processes.
C1:
Unclear presence of an ERP; no MES/SCADA in place.
C2:
Production equipment with possible IIoT features, likely unused.
C3:
Business‑critical toolchain centered on Trimble apps (TRA‑SER, Supplier Xchange, FabShop), plus email/phone/network services.
C4:
No hardware/inventory documentation provided; aging endpoints observed (including Windows 7), suggesting potential security and support gaps.
C5:
Buyer needed a concise, budget‑conscious assessment to quantify near‑term CAPEX and confirm operational readiness (including BIM).
C6:
The team had very limited access to the target’s IT/OT systems.

[ how we did it/ ]

Solution & Implementation

To address the limitations, MEV implemented a low-touch assessment framework that combined stakeholder interviews, vendor documentation, and a set of diagnostic scripts deployed remotely. These scripts captured endpoint versions, patch levels, and performance metrics, providing the visibility needed to validate the target’s risk posture without disrupting operations.

Findings were prioritized using risk ratings and CAPEX materiality thresholds, resulting in a practical remediation roadmap grouped into Immediate (0–90 days), Near-Term (3–9 months), and Later (9–18 months) stages.
Technical Assessment
  • Infrastructure & Hardware: Endpoint fleet condition, network topology, aging OS exposure, and basic resilience (backup/power/FW).
  • Applications & Data: Versioning/licensing posture for Trimble apps; data flow across quoting, fabrication, supplier portals; export/backup capabilities.
  • Security & Compliance: Patch hygiene, AV/EDR presence, identity/access controls, email security, and third‑party exposure.
  • Operations & Scalability: Gaps vs. light‑weight ERP needs; feasibility of adding BIM‑adjacent workflows; risks from missing MES/SCADA.
Risk & Investment Modeling
  • Prioritized issues into Immediate (0–90d), Near‑Term (3–9m), Later (9–18m) with ballpark cost bands to inform CAPEX.
  • Defined a conservative change strategy to avoid downtime and customer impact.
Deliverables
  • Diligence Report: capabilities, gaps, risks, and remediation roadmap.
  • Buyer read‑out (video): walkthrough of findings, Q&A, and decision support.
Risk Findings Matrix
IT/OT Due Diligence for a Manufacturing SMB (Buy-Side)
60-Day Pre-Close Assessment | Material Exposure Threshold: $25K
Assessment Dimension
Risk Rating
Key Findings
Infrastructure
& Hardware
MODERATE RISK
Impact < $25K · Probability: Low
  • ~14 aging workstations identified (including Windows 7)
  • Network topology functional but lacks segmentation
  • Limited backup/DR visibility; validation required
  • Firewall and UPS documentation incomplete
Applications
& Data
SERVICEABLE BUT MANUAL
Qualitative assessment
  • Trimble stack (TRA-SER, Supplier Xchange, FabShop) operational
  • No ERP layer; no MES/SCADA implementation
  • Manual workflows between quoting → fabrication → suppliers
  • Data export/backup routines need validation
  • BIM potential present but underutilized
Security
& Compliance
ELEVATED RISK
Aging endpoints · Limited visibility
  • Windows 7 devices present (security & support risk)
  • Patch hygiene unclear; cadence undocumented
  • AV/EDR presence uncertain; endpoint gaps
  • MFA not consistently enforced
  • Limited network visibility; third-party exposure
Operations
& Scalability
IMPROVEMENT POTENTIAL
Qualitative assessment
  • IIoT equipment underutilized (telemetry potential)
  • No MES layer limits production visibility
  • Lightweight ERP could reduce manual handoffs
  • BIM readiness partial; integration gaps exist
  • Change management and process maturity needed
Operational Continuity:
Moderate Risk
(Impact < $25K · Low Probability)
Cybersecurity Exposure:
Elevated Risk
(Aging endpoints · Limited visibility)
Remediation Status:
Clear Upgrade Path
(Low-disruption, staged)

Artifacts We Produced

A1:
Executive report + appendix with issue register and remediation plan
A2:
Endpoint & Network summary (incl. ~14 workstations)
A3:
System map (applications, data flows, integrations)
A4:
Vendor table (contracts, renewal dates, support tiers)
A5:
Key personnel & responsibilities snapshot
Andrew
Manufacturing Business Buyer
“Given their background in custom software development, they are perhaps an unusual partner for IT DD, but I actually believe this was their strength. Their focus on custom means they are used to unstructured problems where they need to come up with the method AND the solution, which is a great fit for evaluating small businesses because SMB rarely have the "standard / industry-best-practice" equipment and tools that you will find in Corporate America.

Folks who work on custom also need to be versed in a variety of technologies, not just the latest-and-greatest, which was helpful for my target, which is really old-school and has old tech.“

[ portfolio/ ]

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